D-Tools Knowledge Base Article

9/20/2007

What to do if you get the error “The maximum message
size quota for incoming messages (65536) has been exceeded.” when starting
Navigator.

This is a know issue for users of early versions of SI5. We
are working on resolving this in a future update. You get work around this
error by following the steps below. These steps must be completed on the server
and each of the client machines.

On the server

Stop the service

1.
Open the Services window by opening the Start->Run dialog and typing
“services.msc” and clicking OK.

2.
Locate the DTools
LANSync v5 Server service and stop it by clicking on the Stop
link or by right-clicking and selecting Stop.

Edit the configuration file

3.
Open Windows Explorer and navigate to the \Program Files\D-Tools\SI 5\Server
folder.

4.
Locate the file DTools.FileMgrServer.exe.config
and copy it to DTools.FileMgrServer.exe.config.save.

5.
Close Windows Explorer.

6.
Open Notepad (NOTE:
if you are using Windows Vista you must run Notepad as administrator)

7.
In Notepad, select File->Open and open the DTools.FileMgrServer.exe.config
file in the \Program Files\D-Tools\SI 5\Server
folder.

8.
Locate the maxBufferSize
setting in the binding element and change its value to “1000000”. Be sure to
include the quotes (see screenshot below).

9.
Locate the maxReceivedMessageSize
setting in the binding element and change its value to “1000000”. Be sure to
include the quotes (see screenshot below).

10.
Save the file and close Notepad.

Restart the service

11.
Go back to the Service dialog and restart the DTools LANSync v5 Server
service by clicking in the Start link or right-clicking and selecting Start.

On client machines

Close Navigator

1.
Close Navigator if it is running.

Edit the configuration file

2.
Open Windows Explorer and navigate to the \Program Files\D-Tools\SI 5
folder.

3.
Locate the file DTools.SystemIntegrator.Navigator.exe.config
and copy it to DTools.SystemIntegrator.Navigator.exe.config.save.

4.
Close Windows Explorer.

5.
Open Notepad (NOTE:
if you are using Windows Vista you must run Notepad as administrator)

6.
In Notepad, select File->Open and open the DTools.SystemIntegrator.Navigator.exe.config
file in the \Program Files\D-Tools\SI 5
folder.

7.
Locate the maxBufferSize
setting in the binding element and change its value to “1000000”. Be sure to
include the quotes (see screenshot below).

8.
Locate the maxReceivedMessageSize
setting in the binding element and change its value to “1000000”. Be sure to
include the quotes (see screenshot below).

9.
Save the file and close Notepad.

Restart Navigator

10.
Restart Navigator and confirm that you can
connect to the LANSync server again.