ÿþ<html> <head> <meta http-equiv=Content-Type content="text/html; charset=unicode"> <meta name=Generator content="Microsoft Word 12 (filtered)"> <title>5.2 Known Issues</title> <style> <!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4;} @font-face {font-family:Cambria; panose-1:2 4 5 3 5 4 6 3 2 4;} @font-face {font-family:Verdana; panose-1:2 11 6 4 3 5 4 4 2 4;} @font-face {font-family:Tahoma; panose-1:2 11 6 4 3 5 4 4 2 4;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0in; margin-bottom:.0001pt; font-size:12.0pt; font-family:"Times New Roman","serif";} h1 {mso-style-link:"Heading 1 Char"; margin-top:12.0pt; margin-right:0in; margin-bottom:0in; margin-left:0in; margin-bottom:.0001pt; text-align:center; line-height:115%; font-size:18.0pt; font-family:"Tahoma","sans-serif"; color:#0000A0; font-weight:bold;} h2 {mso-style-link:"Heading 2 Char"; margin-right:0in; margin-left:0in; font-size:18.0pt; font-family:"Times New Roman","serif"; 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color:#0000A0'>Canadian Taxes</span></h2> <h3>Purchase Tax Code</h3> <p style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left: .5in;margin-bottom:.0001pt'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"; color:black'>SI5.2 mistakenly adds GST and PST taxes based on the cost of items when the Purchase Tax Code field is set. </span><a href="http://downloads.d-tools.com/SI5/documents/5.2/purchase_tax_code.htm"><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Click here</span></a><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'> for complete information.</span></p> <h2 style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt'><span style='font-size:13.5pt;font-family:"Tahoma","sans-serif"; color:#0000A0'>New Zealand Taxes</span></h2> <p class=MsoNormal style='margin-top:12.0pt;margin-right:0in;margin-bottom: 0in;margin-left:.5in;margin-bottom:.0001pt'><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";color:black'>When using New Zealand taxes, new projects are assigned a different tax rate on labor, based on the value that appears in the Labor Sales Tax rate field in Navigator &gt; Setup &gt; Taxes. </span><a href="http://downloads.d-tools.com/SI5/documents/5.2/NZ_tax_setup.htm"><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Click here</span></a><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'> for complete information and an easy fix.</span></p> <h2 style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt'><span style='font-size:13.5pt;font-family:"Tahoma","sans-serif"; color:#0000A0'>OrderTools </span></h2> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"; color:black'><img border=0 width=20 height=20 src="Known_Issues_files/image002.gif" alt=warning20.gif></span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>&nbsp; When upgrading from 5.1 to 5.2, OrderTools users will need to perform a manual hotfix in order to run Purchase Order reports. </span><a href="http://downloads.d-tools.com/si5/documents/5.2/ordertools_hotfix.htm"><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Click here</span></a><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'> for more information and instructions.</span></p> </blockquote> </div> <div> <h2 style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt'><span style='font-size:13.5pt;font-family:"Tahoma","sans-serif"; color:#0000A0'>VPN Name Resolution </span></h2> <p style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left: .5in;margin-bottom:.0001pt'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"; color:black'>Clients operating over a VPN connection to the server may be unable to connect to the server due to lack of host name resolution. </span><a href="http://downloads.d-tools.com/si5/documents/5.2/VPN_Client.htm"><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Click here</span></a><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'> for more information and instructions.</span></p> <h2 style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt'><span style='font-size:13.5pt;font-family:"Tahoma","sans-serif"; color:#0000A0'>LANSync server </span></h2> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"; color:black'>Occasionally, when the LANSync server machine is restarted or updated, desktop users will not be able to find the server and log in. This happens when the &quot;D-Tools v5 Lansync Server&quot; service does not start.</span></p> <h2 style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt'><a href="http://downloads.d-tools.com/si5/videos/knownissues/restart_lansync.htm"><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";font-weight:normal'>Click here</span></a><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"; color:black;font-weight:normal'> to see how to restart the service. </span></h2> </blockquote> </div> <div> <h2 style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt'><span style='font-size:13.5pt;font-family:"Tahoma","sans-serif"; color:#0000A0'>Installation</span></h2> <div> <h3>Upgrade from SP2 </h3> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";color:black'><img border=0 width=20 height=20 src="Known_Issues_files/image002.gif" alt=warning20.gif></span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>&nbsp;&nbsp;Users upgrading from SP2 or earlier must perform the update on the server and all desktop installs. </span><a href="http://downloads.d-tools.com/si5/documents/sp3/SP3_Special_Notice.htm"><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Click here</span></a><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'> for more information.</span><span style='font-size:8.5pt;font-family:"Verdana","sans-serif"; color:#333333'> </span></p> </blockquote> </div> <div> <h3><strong><span style='font-family:"Verdana","sans-serif"'>Visio Installation </span></strong></h3> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <h2 style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"; color:black;font-weight:normal'>When installing Visio from the Install Wizard you may be prompted to reboot your machine after the Visio installation is complete. After your system reboots you can restart the Install Wizard from the Start menu (D-Tools &gt; Install Wizard) and proceed with the installation of System Integrator 5. </span></h2> </blockquote> </div> <div> <h3><strong><span style='font-family:"Verdana","sans-serif"'>Typical Installation </span></strong></h3> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <h2 style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"; color:black;font-weight:normal'>If you choose a Typical desktop installation, the AutoCAD add-in will be installed if the system detects the presence of AutoCAD 2006 or 2007. Also, </span><strong><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";color:black'>LinkTools will not be installed if you choose Typical</span></strong><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";color:black;font-weight:normal'>. Select Custom or Complete to install these applications if needed. </span></h2> </blockquote> </div> <div> <h3><strong><span style='font-family:"Verdana","sans-serif"'>Required Pre-Requisites </span></strong></h3> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <h2 style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"; color:black;font-weight:normal'>SI5 requires .NET2.0, .NET3.0, and WSE3.0 add-ons from Microsoft. These are included on the CD and will be installed if needed. </span></h2> </blockquote> </div> </div> <h2 style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt'><span style='font-size:13.5pt;font-family:"Tahoma","sans-serif"; color:#0000A0'>Project Files</span><span style='font-size:13.5pt;font-family: "Tahoma","sans-serif";color:#8000FF'> </span></h2> <h3><strong><span style='font-family:"Verdana","sans-serif"'>Project Files and Folders</span></strong> </h3> <div> <p style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt'><span style='font-size:8.5pt;font-family:"Verdana","sans-serif"; color:#333333'><img border=0 width=20 height=20 src="Known_Issues_files/image002.gif" alt=warning20.gif></span><span style='font-size:8.5pt;font-family:"Verdana","sans-serif";color:#333333'>&nbsp; </span><strong><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"; color:black'>Do not use Windows explorer to manage the files in your project directory.</span></strong><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"; color:black'> The Navigator has functions for importing, renaming, and archiving your project files which should be used for this. Using Windows explorer to perform these tasks may cause instability and loss of data. </span></p> <div> <p style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"; color:black'><img border=0 width=20 height=20 src="Known_Issues_files/image002.gif" alt=warning20.gif></span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>&nbsp;<strong><span style='font-family:"Verdana","sans-serif"'>Do not set your default SI5 project folder to&nbsp;either of these folders:</span></strong> </span></p> <p class=body style='margin-top:10.0pt;margin-right:0in;margin-bottom:10.0pt; margin-left:.75in;text-indent:-.25in'><span style='font-size:10.0pt; font-family:Symbol;color:black'>·</span><span style='font-size:7.0pt; color:black'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><strong><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>The same folder as your SI4 projects folder.</span></strong><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'> &nbsp;This could lead to loss of SI4 project data and instability in SI5.</span></p> <p class=body style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in; margin-left:.75in;margin-bottom:.0001pt;text-indent:-.25in'><span style='font-size:10.0pt;font-family:Symbol;color:black'>·</span><span style='font-size:8.5pt;font-family:"Verdana","sans-serif";color:#333333'> </span><span style='font-size:7.0pt;color:black'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><strong><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"; color:black'>Desktop</span></strong><span style='font-size:10.0pt;font-family: "Verdana","sans-serif";color:black'>. This may cause system instability. </span></p> </div> <p style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"; color:black'><img border=0 width=20 height=20 src="Known_Issues_files/image002.gif" alt=warning20.gif></span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>&nbsp; <strong><span style='font-family:"Verdana","sans-serif"'>Do not store project files (*.dtl) directly in the default project folder.</span></strong> This will cause instability. Each project should be stored in its own subfolder.</span></p> </div> <div> <p><strong><span style='font-size:13.5pt;font-family:"Tahoma","sans-serif"; color:#0000A0'>Registration</span></strong><strong><span style='font-size: 13.5pt;font-family:"Tahoma","sans-serif";color:#8000FF'> </span></strong></p> <h3><strong><span style='font-family:"Verdana","sans-serif"'>Internet Connection Needed Once Every 30 Days</span></strong></h3> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p class=body style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in; margin-left:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";color:black'>You must connect to the internet at least once every 30 days to update your software license. You will see a message reminding you when you have 5 or fewer days remaining.</span></p> </blockquote> <p><strong><span style='font-size:13.5pt;font-family:"Tahoma","sans-serif"; color:#0000A0'>Database Backup</span></strong></p> <h3><strong><span style='font-family:"Verdana","sans-serif"'>Use a Standard Database Backup Tool To Backup Server Databases</span></strong></h3> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p class=body style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in; margin-left:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";color:black'>While SI5 does provide a server backup tool via the Admin Console, it is recommended to use existing third-party applications designed for this purpose. We recommend SQL Server Management Studio Express, which can be downloaded for free at the following address:</span></p> </blockquote> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p class=body style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in; margin-left:0in;margin-bottom:.0001pt'><a href="http://www.microsoft.com/downloads/details.aspx?FamilyId=C243A5AE-4BD1-4E3D-94B8-5A0F62BF7796&amp;amp;amp;amp;amp;displaylang=en"><span style='font-size:10.0pt;font-family:"Courier New"'>http://www.microsoft.com/downloads/details.aspx?FamilyId=C243A5AE-4BD1-4E3D-94B8-5A0F62BF7796&amp;displaylang=en</span></a></p> </blockquote> <p><strong><span style='font-size:13.5pt;font-family:"Tahoma","sans-serif"; color:#0000A0'>Sample Projects and Reports</span></strong><strong><span style='font-size:13.5pt;font-family:"Tahoma","sans-serif";color:#8000FF'> </span></strong></p> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p class=body style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in; margin-left:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";color:black'>Sample Projects are available for download by clicking on the following link: </span><a href="http://downloads.d-tools.com/si5/documents/download_projects.html"><span style='font-size:10.0pt;font-family:"Courier New"'>http://downloads.d-tools.com/si5/documents/download_projects.html</span></a></p> <p class=body style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in; margin-left:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";color:black'>New and Updated Reports are available for download by clicking on the following link: </span><a href="http://downloads.d-tools.com/si5/documents/download_reports.html"><span style='font-size:10.0pt;font-family:"Courier New"'>http://downloads.d-tools.com/si5/documents/download_reports.html</span></a></p> </blockquote> <p><strong><span style='font-size:13.5pt;font-family:"Tahoma","sans-serif"; color:#0000A0'>AutoCAD</span></strong></p> <h3><strong><span style='font-family:"Verdana","sans-serif"'>D-Tools AutoCAD Menu is Hidden if Adobe Acrobat is Installed</span></strong></h3> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p class=body style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt; margin-left:0in'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"; color:black'>To get the D-Tools menu back, type  dtshowmenu at the command line from within AutoCAD. If you get the message that this is an unknown command, the D-Tools SI5 AutoCAD interface did not get installed. Try Modifying your installation via the control panel, or contact D-Tools support for assistance.</span></p> </blockquote> <h3><strong><span style='font-family:"Verdana","sans-serif"'>AutoCAD Sheet Sets Not Available</span></strong></h3> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p class=body style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in; margin-left:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";color:black'>SI5 does not use sheet sets to manage project files. Use the Navigator for this.</span></p> </blockquote> <h2><strong><span style='font-size:13.5pt;font-family:"Tahoma","sans-serif"; color:#0000A0'>MMPD</span></strong></h2> <div> <h3><strong><span style='font-family:"Verdana","sans-serif"'>CSV Import/Export assumes US units</span></strong></h3> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"; color:black'>When using the MMPD Import or Export to CSV, all data in the CSV file is assumed to be in&nbsp;US units. This applies to the following data:</span></p> <h2 style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"; color:black;font-weight:normal'>Dimensions: height, width, depth, weight</span></h2> <h2 style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"; color:black;font-weight:normal'>Bulk wire: MSRP, Unit Costs, Unit Prices, Unit Labor Hours</span></h2> <h2 style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt'><strong><span style='font-size:10.0pt;font-family: "Verdana","sans-serif";color:black'>Workarounds:</span></strong><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black; font-weight:normal'> Metric users need to&nbsp;perform the following </span><a href="http://downloads.d-tools.com/si5/videos/knownissues/metric_import.htm"><strong><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>[LEARN MORE]</span></strong></a><strong><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:blue'> </span></strong></h2> <h2 style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"; color:black;font-weight:normal'>1) On import: in Excel, a)divide these fields by 25.4 to convert from millimeters to inches: height, width, depth; b) multiply weight by 2.2046 to convert from kilograms to pounds; c) </span><strong><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>for bulk wire products only&nbsp;</span></strong><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";color:black;font-weight:normal'> &nbsp;&nbsp;&nbsp;(sold by length),&nbsp;divide these fields by 3.281 to convert&nbsp;from price/meter to price/foot: MSRP, UnitCosts, UnitPrices, UnitLaborHours</span></h2> <h2 style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"; color:black;font-weight:normal'>2) On export: in Excel, a)&nbsp; &nbsp;&nbsp;multiply these fields by 25.4 to convert from inches to millimeters: height, width, depth; b)&nbsp;divide weight by 2.2046 to convert from pounds to kilograms; c) </span><strong><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";color:black'>for bulk wire products only&nbsp;</span></strong><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"; color:black;font-weight:normal'> &nbsp;&nbsp;&nbsp;(sold by length),&nbsp;multiply these fields by 3.281 to convert&nbsp;from price/foot to price/meter: MSRP, UnitCosts, UnitPrices, UnitLaborHours </span></h2> </blockquote> </div> <h3><strong><span style='font-family:"Verdana","sans-serif"'>MMPD Export Converts Model Numbers to Dates in Excel</span></strong></h3> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"; color:black'>When exporting product data from MMPD to Excel, values that appear similar to dates (e.g. 5-17) will be imported as a date (e.g. May 17, 2007). This is a known Excel 2003 issue.</span></p> </blockquote> <h3><strong><span style='font-family:"Verdana","sans-serif"'>Product Grid Slow When Many Products Selected</span></strong></h3> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p class=body style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in; margin-left:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";color:black'>The MMPD product grid will run slowly when more than 300 products are selected. Try selecting fewer than 300 rows at a time for best performance.</span></p> </blockquote> <h3><strong><span style='font-family:"Verdana","sans-serif"'>Format Active Field Only Works When Admin Settings are Set to  None </span></strong></h3> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p class=body style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in; margin-left:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";color:black'>The Format Active Field function in the Product Properties dialog will only work if the formatting settings for this field are set to  None . Go to MMPD &gt; Admin &gt; Formatting to set this for individual data fields.</span></p> </blockquote> <p><strong><span style='font-size:13.5pt;font-family:"Tahoma","sans-serif"; color:#0000A0'>Navigator</span></strong></p> <h3><strong><span style='font-family:"Verdana","sans-serif"'>Limit of 4 Staff Types</span></strong></h3> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p class=body style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in; margin-left:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";color:black'>There are a fixed number of four staff types in SI5. These can be renamed but not deleted or added to.</span></p> </blockquote> <h3><strong><span style='font-family:"Verdana","sans-serif"'>Owner Field Not Available via Navigator</span></strong></h3> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p class=body style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in; margin-left:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";color:black'>The owner field of a project is not accessible via the Navigator. You must open the project in Text, Visio, or AutoCAD to access this field. This will be fixed in a future release.</span></p> </blockquote> <h3><strong><span style='font-family:"Verdana","sans-serif"'>Global Markup Setting Not Available</span></strong></h3> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p class=body style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in; margin-left:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";color:black'>There is no global setting for price markup like there is for margin. Markup can be set by product and/or phase.</span></p> </blockquote> <p><strong><span style='font-size:13.5pt;font-family:"Tahoma","sans-serif"; color:#0000A0'>Reporting Center and Reports</span></strong></p> <h3><strong><span style='font-family:"Verdana","sans-serif"'>Save Project Prior to Running Reports</span></strong></h3> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p class=body style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in; margin-left:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";color:black'>Projects must be saved in order to run reports on the latest version. You will be prompted to do this if you have not already.</span></p> </blockquote> <h3><strong><span style='font-family:"Verdana","sans-serif"'>Reporting Center Project Grid Does Not Update Automatically</span></strong></h3> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p class=body style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in; margin-left:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";color:black'>If you have the Reporting Center open and add or modify a project in the Navigator, hit the  Refresh Projects button to update the project grid.</span></p> </blockquote> <h3><strong><span style='font-family:"Verdana","sans-serif"'>Export to Rich Text Format Causes Images to Size Irregularly</span></strong></h3> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p class=body style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in; margin-left:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";color:black'>When using the export to rich text feature in the Reporting Center, images may scale irregularly when opened in MS Word.</span></p> </blockquote> <h3><strong><span style='font-family:"Verdana","sans-serif"'>Export to Rich Text Format Causes Large File Size</span></strong></h3> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p class=body style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in; margin-left:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";color:black'>Files exported to rich text format tend to be very large, which may cause them to open slowly.</span></p> </blockquote> <p><strong><span style='font-size:13.5pt;font-family:"Tahoma","sans-serif"; color:#0000A0'>Text/PDM</span></strong></p> <h3><strong><span style='font-family:"Verdana","sans-serif"'>Product Explorer Does Not Update Automatically</span></strong></h3> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p class=body style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in; margin-left:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";color:black'>If you are working in a project and add or modify your product database using MMPD, hit the Refresh button to see the new products in the Product Explorer.</span></p> </blockquote> <h3><strong><span style='font-family:"Verdana","sans-serif"'>Assigned To Field Not Available in Projects</span></strong></h3> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p class=body style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in; margin-left:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";color:black'>The Assigned To field of a project is not available from within Text, Visio, or AutoCAD. Use the View Project Information feature in the Navigator to access this field. Will be corrected in a future release.</span></p> </blockquote> <h3><strong><span style='font-family:"Verdana","sans-serif"'>Export to HTML Runs Very Slowly</span></strong></h3> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p class=body style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in; margin-left:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";color:black'>The Export to HTML feature runs very slowly at this time. Be patient as it will finish eventually. We are looking at improving this for a future release.</span></p> </blockquote> <p><strong><span style='font-size:13.5pt;font-family:"Tahoma","sans-serif"; color:#0000A0'>SDK</span></strong></p> <h3><strong><span style='font-family:"Verdana","sans-serif"'>Address 2 Field Not Included in SDK</span></strong></h3> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p class=body style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in; margin-left:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";color:black'>The client address 2 field is not exported via the Software Developers Kit.</span></p> </blockquote> <p><strong><span style='font-size:13.5pt;font-family:"Tahoma","sans-serif"; color:#0000A0'>SI4 to SI5 Conversion</span></strong></p> <h3><strong><span style='font-family:"Verdana","sans-serif"'>SI5 Does Not Allow Duplicate Wire Connections</span></strong></h3> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p class=body style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in; margin-left:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";color:black'>When converting SI4 projects to SI5, you may be prompted to choose which wire connection you wish to keep. This is because SI5 only allows an individual wire to be connected to one input and one output. SI4 did not have this restriction, so if you have connected the same wire to different I/O s you will see this prompt on project conversion. </span></p> </blockquote> <h3><strong><span style='font-family:"Verdana","sans-serif"'>SI4 Projects Only Import Current Revision</span></strong></h3> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p class=body style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in; margin-left:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";color:black'>When importing an SI4 project, only the current revision will be imported. Revision information from SI4 is not imported.</span></p> </blockquote> <h3><strong><span style='font-family:"Verdana","sans-serif"'>Can t Open SI4 and SI5 Visio (or AutoCAD) at the same time</span></strong></h3> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p class=body style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in; margin-left:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";color:black'>It is not possible to open an SI4 Visio file at the same time as an SI5 Visio file. The same applies to AutoCAD. This is because SI4 and SI5 load different menus and commands, and only one can be present at a time.</span></p> </blockquote> <h3><strong><span style='font-family:"Verdana","sans-serif"'>Projects Can Be Reassigned On Import</span></strong></h3> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p class=body style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in; margin-left:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";color:black'>When importing SI4 projects, the importing user can reassign the creator of the project. This may prevent other users who do not have the Edit All Projects permission from opening the project, even if they were the creator in SI4.</span></p> </blockquote> <h3><strong><span style='font-family:"Verdana","sans-serif"'>No Sales And Work Order Reminders Within Projects</span></strong></h3> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p class=body style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in; margin-left:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";color:black'>Products that are included in Sales and/or Work Orders no longer show notification of this when viewed from within Text, Visio, or AutoCAD. This may be added back in a future release.</span></p> </blockquote> <h3><strong><span style='font-family:"Verdana","sans-serif"'>Zone name cannot be changed in SI5</span></strong></h3> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <p class=body style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in; margin-left:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";color:black'>In SI4, you could change the name of the  Zone field to be anything you want. This capability is no longer available in SI5. If you copy over your SI4 Master Table at install, your SI4 setting will persist. Otherwise you can edit this directly in your MasterTable.mdb file. Contact D-Tools support for assistance with this.</span></p> </blockquote> </div> </td> </tr> <tr> <td width=582 colspan=4 valign=bottom style='width:436.25pt;padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Verdana","sans-serif"; color:#333333'><img border=0 width=582 height=34 src="Known_Issues_files/image003.jpg" alt=footer.jpg></span></p> </td> </tr> <tr> <td width=32 style='width:23.8pt;padding:0in 0in 0in 0in'></td> <td width=313 style='width:234.9pt;padding:0in 0in 0in 0in'></td> <td width=226 style='width:169.5pt;padding:0in 0in 0in 0in'></td> <td width=8 style='width:5.95pt;padding:0in 0in 0in 0in'></td> </tr> </table> </div> <p class=MsoNormal>&nbsp;</p> </div> </body> </html>