Known Issues - SI5.1

Change Orders

Change Order reports grouped by location, by category, etc. will not run from the Revision Manager in Business Manager. This is a new bug introduced with 5.1.

Workarounds: [LEARN MORE]

1) Run the Change Order report with no grouping options by selecting Reports > Change Order.

2) Use the Reporting Center to create a delta report and run a change report from there.

Can't find LANSync server

Occasionally, when the LANSync server machine is restarted or updated, desktop users will not be able to find the server and log in. This happens when the "D-Tools v5 Lansync Server" service does not start.

[CLICK HERE] to see how to restart the service.

Metric bulk wire prices and hours rounded in MMPD 

If the application settings are in metric units, the Unit Costs, Unit Prices and Unit Labor hours for bulk wires are rounded when stored in the Master Table. For example, a unit cost of $1.00/meter will be rounded to $0.98/meter.

The cause of this is that the Master Table stores all values in US units by dividing by 3.281 on save, then multiplying by 3.281 on display. This will be fixed in a future update.

Workarounds: [LEARN MORE]

1) Add the bulk wire products to the project, then change the cost, unit price and/or unit labor hours in the project. This can be done for multiple products at once by using the PDM grid multi-row edit capabilities. See the link above for more information.

CSV Import/Export assumes US units 

When using the MMPD Import or Export to CSV, all data in the CSV file is assumed to be in US units. This applies to the following data:

Dimensions: height, width, depth, weight

Bulk wire: MSRP, Unit Costs, Unit Prices, Unit Labor Hours

Workarounds: Metric users need to perform the following [LEARN MORE]

1) On import: in Excel, a)divide these fields by 25.4 to convert from millimeters to inches: height, width, depth; b) multiply weight by 2.2046 to convert from kilograms to pounds; c) for bulk wire products only  (sold by length), divide these fields by 3.281 to convert from price/meter to price/foot: MSRP, UnitCosts, UnitPrices, UnitLaborHours

2) On export: in Excel, a) multiply these fields by 25.4 to convert from inches to millimeters: height, width, depth; b) divide weight by 2.2046 to convert from pounds to kilograms; c) for bulk wire products only  (sold by length), multiply these fields by 3.281 to convert from price/foot to price/meter: MSRP, UnitCosts, UnitPrices, UnitLaborHours

Installation

Upgrade from SP2

  Users upgrading from SP2 or earlier must perform the update on the server and all desktop installs. Click here for more information.

Visio Installation

When installing Visio from the Install Wizard you may be prompted to reboot your machine after the Visio installation is complete. After your system reboots you can restart the Install Wizard from the Start menu (D-Tools->Install Wizard) and proceed with the installation of System Integrator 5.

Typical Installation

If you choose a Typical desktop installation, the AutoCAD add-in will be installed if the system detects the presence of AutoCAD 2006 or 2007. Also, LinkTools will not be installed if you choose Typical. Select Custom or Complete to install these applications if needed.

Required Pre-Requisites

SI5 requires .NET2.0, .NET3.0, and WSE3.0 add-ons from Microsoft. These are included on the CD and will be installed if needed.

Project Files

Project Files and Folders

  Do not use Windows explorer to manage the files in your project directory. The Navigator has functions for importing, renaming, and archiving your project files which should be used for this. Using Windows explorer to perform these tasks may cause instability and loss of data.

 Do not set your default SI5 project folder to either of these folders:

·         The same folder as your SI4 projects folder. This could lead to loss of SI4 project data and instability in SI5.

·         Desktop. This may cause system instability.

  Do not store project files (*.dtl) directly in the default project folder. This will cause instability. Each project should be stored in its own subfolder.

Delete Projects Not Available

It is currently not possible to delete projects. Use the Archive Project feature so that undesired projects do not appear in your project grid. Delete projects will be available in a future release.

Registration

Internet Connection Needed Once Every 30 Days

You must connect to the internet at least once every 30 days to update your software license. You will see a message reminding you when you have 5 or fewer days remaining.

Database Backup

Use a Standard Database Backup Tool To Backup Server Databases

While SI5 does provide a server backup tool via the Admin Console, it is recommended to use existing third-party applications designed for this purpose. We recommend SQL Server Management Studio Express, which can be downloaded for free at the following address:

http://www.microsoft.com/downloads/details.aspx?FamilyId=C243A5AE-4BD1-4E3D-94B8-5A0F62BF7796&displaylang=en

Sample Projects and Reports

Sample Projects are available for download by clicking on the following link: http://downloads.d-tools.com/si5/documents/download_projects.html

New and Updated Reports are available for download by clicking on the following link: http://downloads.d-tools.com/si5/documents/download_reports.html

AutoCAD

D-Tools AutoCAD Menu is Hidden if Adobe Acrobat is Installed

To get the D-Tools menu back, type ‘dtshowmenu’ at the command line from within AutoCAD. If you get the message that this is an unknown command, the D-Tools SI5 AutoCAD interface did not get installed. Try Modifying your installation via the control panel, or contact D-Tools support for assistance.

AutoCAD Sheet Sets Not Available

SI5 does not use sheet sets to manage project files. Use the Navigator for this.

MMPD

MMPD Export Converts Model Numbers to Dates in Excel 2003

When exporting product data from MMPD to Excel 2003, values that appear similar to dates (e.g. 5-17) will be imported as a date (e.g. May 17, 2007). This is a known Excel 2003 issue.

Product Grid Slow When Many Products Selected

The MMPD product grid will run slowly when more than 300 products are selected. Try selecting fewer than 300 rows at a time for best performance.

Format Active Field Only Works When Admin Settings are Set to “None”

The Format Active Field function in the Product Properties dialog will only work if the formatting settings for this field are set to “None”. Go to MMPD > Admin > Formatting to set this for individual data fields.

Navigator

Limit of 4 Staff Types

There are a fixed number of four staff types in SI5. These can be renamed but not deleted or added to.

Owner Field Not Available via Navigator

The Owner field of a project is not accessible via the Navigator. You must open the project in Text, Visio, or AutoCAD to access this field. This will be fixed in a future release.

Global Markup Setting Not Available

There is no global setting for price markup like there is for margin. Markup can be set by product and/or phase.

Reporting Center and Reports

Save Project Prior to Running Reports

Projects must be saved in order to run reports on the latest version. You will be prompted to do this if you have not already.

Reporting Center Project Grid Does Not Update Automatically

If you have theReporting Center open and add or modify a project in the Navigator, hit the ‘Refresh Projects’ button to update the project grid.

Export to Rich Text Format Causes Images to Size Irregularly

When using the export to rich text feature in the Reporting Center , images may scale irregularly when opened in MS Word.

Export to Rich Text Format Causes Large File Size

Files exported to rich text format tend to be very large, which may cause them to open slowly.

Schematics

Moving I/O’s Up and Down On Schematic Disconnects Wire

If you change the order of an input or output on a schematic (move it up or down in the I/O list for that product), it will disconnect any wires connected to it. This will be fixed in a future release.

Text/PDM

Project Explorer Does Not Update Automatically

If you are working in a project and add or modify your product database using MMPD, hit the Refresh button to see the new products in the Product Explorer.

Scroll Bar on PDM

Sometimes the scroll bar on the Product Data Matrix will get too large, making it unusable. Clicking on the Refresh button usually corrects this.

Assigned To Field Not Available in Projects

The Assigned To field of a project is not available from within Text, Visio, or AutoCAD. Use the View Project Information feature in the Navigator to access this field. Will be corrected in a future release.

Export to HTML Runs Very Slowly

The Export to HTML feature runs very slowly at this time. Be patient as it will finish eventually. We are looking at improving this for a future release.

SDK

Address 2 Field Not Included in SDK

The client address 2 field is not exported via the Software Developers Kit.

Other

Error Message If Adobe Reader Not Installed When Viewing Installation Guide

If you do not have Adobe Acrobat reader installed and click on Open Install Guide from the Installation Wizard, you will get an error message. Click on Continue to ignore this error, or install Acrobat reader (available online for free) to view and print this file.

SI4 to SI5 Conversion

SI4 Licenses Expire 180 Days After SI5 is Installed

If you are upgrading from a previous version of System Integrator, the licenses for your previous versions will expire 180 days after you install SI5 and will not be available after that date. Contact D-Tools support if this is a problem.

SI5 Does Not Allow Duplicate Wire Connections

When converting SI4 projects to SI5, you may be prompted to choose which wire connection you wish to keep. This is because SI5 only allows an individual wire to be connected to one input and one output. SI4 did not have this restriction, so if you have connected the same wire to different I/O’s you will see this prompt on project conversion.

SI4 Projects Only Import Current Revision

When importing an SI4 project, only the current revision will be imported. Revision information from SI4 is not imported.

Can’t Open SI4 and SI5 Visio (or AutoCAD) at the same time

It is not possible to open an SI4 Visio file at the same time as an SI5 Visio file. The same applies to AutoCAD. This is because SI4 and SI5 load different menus and commands, and only one can be present at a time.

Projects Can Be Reassigned On Import

When importing SI4 projects, the importing user can reassign the creator of the project. This may prevent other users who do not have the Edit All Projects permission from opening the project, even if they were the creator in SI4.

No Sales And Work Order Reminders Within Projects

Products that are included in Sales and/or Work Orders no longer show notification of this when viewed from within Text, Visio, or AutoCAD. This may be added back in a future release.

Zone name cannot be changed in SI5

In SI4, you could change the name of the “Zone” field to be anything you want. This capability is no longer available in SI5. If you copy over your SI4 Master Table at install, your SI4 setting will persist. Otherwise you can edit this directly in your MasterTable.mdb file. Contact D-Tools support for assistance with this.